How to Port Your Number to Jio: A Simple Guide


In today’s fast-paced digital age, switching mobile service providers has become a common occurrence. Whether it’s for better service, more affordable plans, or improved coverage, consumers often find themselves wanting to switch their mobile number from one provider to another. If you are considering porting your number to Jio, one of India’s leading telecom operators, this comprehensive guide will walk you through the process step by step.

What is Mobile Number Portability (MNP)?

Mobile Number Portability (MNP) is a service that allows mobile phone users to retain their existing mobile number when they switch from one mobile service provider to another. This means that you can switch to Jio without having to change your current mobile number.

Benefits of Porting to Jio

Porting your number to Jio comes with a range of benefits, including:
– Access to Jio’s extensive 4G network coverage
– Affordable and customizable plans to suit your needs
– High-speed data services and advanced digital solutions
– Attractive offers and discounts for new customers

Step-by-Step Guide to Port Your Number to Jio

Follow these simple steps to port your number to Jio:
1. Generate a Porting Code:
– To begin the porting process, send an SMS from your mobile number to 1900 in the following format: PORT <10-digit mobile number>.
– You will receive a Unique Porting Code (UPC) on your mobile number via SMS.
2. Visit the Nearest Jio Store:
– Locate the nearest Jio store using the store locator on their official website.
– Visit the store with your ID proof, address proof, two passport-sized photographs, and the UPC received.
3. Fill the Customer Application Form (CAF):
– Fill out the Customer Application Form (CAF) provided by the Jio store executive.
– Submit the necessary documents along with the filled CAF for verification.
4. Choose Your Plan:
– Select a Jio plan that best suits your requirements and budget.
– Complete the necessary documentation and provide your biometric details if required.
5. Await Activation:
– After completing the porting process, wait for your new Jio SIM to be activated.
– You will receive a confirmation SMS once the porting process is successful.

Things to Keep in Mind During the Porting Process

When porting your number to Jio, make sure to:
– Ensure that your existing mobile number is active during the porting process.
– Do not terminate your current SIM until the porting process is complete.
– Keep a copy of your UPC and other documents for reference.
– Follow up with Jio customer care if the porting process is delayed.

Frequently Asked Questions (FAQs)

  1. How long does it take to port my number to Jio?
  2. The porting process usually takes 7-10 days from the date of submission of documents at the Jio store.

  3. Does porting to Jio cost any money?

  4. As per TRAI guidelines, there is a nominal fee of Rs. 6.46 for porting your number to Jio.

  5. Can I track the status of my porting request?

  6. Yes, you can track the status of your porting request by contacting Jio’s customer care or visiting the nearest Jio store.

  7. Will I lose service during the porting process?

  8. You may experience a temporary disruption in services during the porting process, but it should be minimal.

  9. Can I port my number to Jio if I have an outstanding bill with my current operator?

  10. It is advisable to settle any outstanding dues with your current operator before initiating the porting process to Jio.


Porting your number to Jio is a simple and hassle-free process that gives you access to a wide range of benefits and services. By following the step-by-step guide outlined above and keeping the important pointers in mind, you can seamlessly transition to Jio while retaining your existing mobile number. Make the switch to Jio today and experience a world of digital possibilities at your fingertips.


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